Privacy Notice

Global Privacy Statement for ManpowerGroup
This privacy notice outlines how ManpowerGroup AS, including our subsidiaries, collects and processes your personal data.

This privacy notice applies to:

  • Job candidates and recipients of career services
  • Our associates, including individuals we contact regarding job opportunities, those we assign to client projects, and individuals we provide with career counseling
  • Users of our websites and apps
  • Representatives of our partners, clients, and suppliers

    This notice does not apply to employees in ManpowerGroup’s administrative organization.

What This Privacy Notice Covers

This notice describes the types of personal data we collect, how we use the data, how we handle and protect it, how long we retain it, who we share it with, who it may be transferred to, and your rights regarding your personal data. We also explain how to contact us about our privacy practices. Privacy practices may vary by country based on local law and requirements. Local terms are available on our regional websites.

What Do We Mean by ‘Personal Data’?

According to the General Data Protection Regulation (GDPR), personal data means any information related to an identified or identifiable individual. This includes names, ID numbers, location data, online identifiers, and factors specific to physical, physiological, genetic, mental, economic, cultural, or social identity.

When we refer to “personal data” in this notice, we use the GDPR definition.

Information We Collect

We may collect personal data through websites, social media, events, phone or email, job applications, recruitment processes, and relationships with clients and suppliers. This includes, but is not limited to:

  • Contact details (name, address, email, phone number, etc.)

  • Username and password for site registration

  • Details about individuals you ask us to contact (with their permission)

Other information you provide via surveys, “Contact Us” forms, or email

If you apply for a job, create a profile, or become employed, we may also collect:

  • Employment and education history
  • Language and job skills
  • National ID numbers
  • Date of birth
  • Gender
  • Bank details
  • Citizenship and work permit status
  • Health-related information (where relevant)
  • Tax information
  • References
  • ID documents
  • Resume/CV, job preferences, and qualifications

Additionally, when legally required or with your consent, we may collect:

  • Background checks
  • Medical certificates
  • Drug test results
  • We may also collect information about other people you mention, such as emergency contacts, references, or children’s ages.

 

How We Use Your Information

We use the collected data for the following purposes (as permitted by local law):

  • Provide staffing solutions and employment opportunities
  • Create and manage user accounts
  • Make payments and fulfill accounting obligations
  • Manage relationships with clients and vendors
  • Send promotional materials, job alerts, and communications
  • Organize events, campaigns, offers, surveys, contests, and research
  • Respond to inquiries
  • Operate, evaluate, and improve services (including analysis, communication, audits, and other internal functions)
  • Prevent and detect fraud, claims, and illegal activities
  • Comply with legal obligations, industry standards, contracts, and policies

We process personal data based on

  • Your consent
  • Legal obligations
  • Contractual necessity (e.g., payroll or tax purposes)
  • Legitimate interest (e.g., to grant access to online services)

For job applicants and employees, we may also:                       

  • Offer employment and job placements
  • Manage HR processes (e.g., pay, performance reviews)
  • Provide services like training and career counseling
  • Evaluate qualifications for positions
  • Analyze performance and market trends

Legitimate Interests

We may process personal data for legitimate purposes such as:

  • Improving services and communication
  • Preventing fraud
  • Enhancing network and system security
  • Understanding website usage
  • Direct marketing
  • Sharing relevant information with you
  • Evaluating advertising effectiveness

We ensure that such processing respects your rights and privacy.

How We Handle and Protect Your Data

We process personal data according to defined purposes and internal storage policies, ensuring no data is kept longer than necessary.

Security measures include:

  • Data encryption
  • Strict user authentication
  • Strengthened network infrastructure
  • Network monitoring solutions

Retention Period

We retain your personal data for as long as necessary based on legal requirements and the purpose of collection. Factors include:

  • Continuing to provide services
  • Protecting legitimate interests
  • Compliance with legal retention requirements

Sharing Information

We do not share your personal data except as outlined here or in activity-specific notices. We may share data with:

  • Service providers acting on our behalf
  • Our affiliates
  • Clients (if you are a job applicant)
  • Partners helping us find suitable employment

We may disclose data:

  • If required by law or regulation
  • To authorities with valid requests
  • To prevent harm or in investigations
  • During company sales, mergers, reorganizations, or closures

Links to Third Parties

We may link to third-party websites not affiliated with ManpowerGroup. We are not responsible for the privacy practices of these sites. We recommend reviewing each site’s privacy policy.

Data Transfers

Your data may be transferred to and processed in other countries, inside or outside the EU/EEA. Transfers occur only where appropriate safeguards or adequate protection levels are ensured.

Your Rights

Where required by law, you have the right to:

  • Access: Know what data we store and how it’s used
  • Rectify: Correct inaccurate or incomplete information
  • Delete: Request data deletion (with some exceptions)
  • Data Portability: Receive your data in machine-readable format or transfer it elsewhere
  • Complain: Raise concerns with our DPO or file with the Norwegian Data Protection Authority
  • Withdraw Consent: At any time for consent-based processing

Authorized Privacy Requests

You may appoint an authorized representative to submit requests on your behalf. They must provide proof of authorization and possibly verify your identity.

Children’s Data

Our services are not intended for children. If you are under 15, do not submit personal data. If you believe a child has submitted data, please contact us.

Privacy Policy Updates

This notice may be updated periodically. Major changes will be posted clearly on our website or sent by email.

Non-Discrimination Policy

We do not discriminate against users who exercise their privacy rights. Note: Certain rights (e.g., deletion or consent withdrawal) may impact service availability.

If you have questions or want to exercise your rights, contact us at:

ManpowerGroup
Data Protection Officer
Sirli-Kristi Käpa
Lakkegata 53,
0187 Oslo

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